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Hawksworth Racing - Help
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» Delivery Information
» Delivery Charges
» VAT and local taxes
» Returns Policy
» Site Security
» Privacy Policy
» Site Feedback
» Contact Information
» Company Information
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Delivery Information
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Subject to us having the goods in stock we will endeavour to dispatch all orders received before 3.00pm on the same working day.
I am afraid we are unable to dispatch orders on a Saturday or Sunday.
If any of the goods you have ordered are not immediately available for dispatch then a member of our sales team will contact you by telephone within 24 hours to advise you of a potential delivery date and await your instruction.
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Delivery Charges
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Delivery charges are based on the weight of your order and the value of the goods so light parcels of a lower value will be shipped at a lower price.
Delivery is available within the UK and European Union, please select your country in the shopping cart to display the available delivery options and prices.
We also deliver to some non EU countries such as the US and Canada, please check the shopping cart for delivery availability in your country.
If your country isn't listed in the shopping cart please email us for a price on delivery and shipping schedules.
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VAT and local taxes
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Taxes - United Kingdom and all EU countries
VAT at 17.5% vat is included in all prices shown where applicable.
Taxes - Outside EU
For countries outside the EU our local tax of vat @ 17.5% will not be charged but local taxes in your country may still apply. Tax at 17.5% will be deducted from your invoice when you select a non-EU country in your shopping cart.
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Returns Policy
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Unwanted Goods
If you decide that you do not want any item which we have delivered to you then
provided that it is returned to us within 14 days in its original packaging, in unused condition and with all
the tags still attached to clothing items we will exchange the product or offer you a refund.
This guarantee is in addition to and does not affect your statutory rights.
Faulty Goods
If you purchase a product from us which is found to be faulty we will supply a
replacement product, arrange for a repair or give you a refund of the purchase price.
Returning Goods
Simply return the goods to us by one of the following methods:
By Post Please indicate the order number or the e-mail address and name of the person who purchased this order,
along with the reason for your return on a separate piece of paper, and send the package to the following
address:
Hawksworth Racing
221 Sunbridge Road
Bradford
West Yorkshire
BD1 2LG
United Kindom
In Person - Simply return the item to the store for a replacement, repair or refund.
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Site Security
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The Hawksworth Racing web server is secured by a Thawte SSL Web Server Certificate, you can verify this
by clicking the Thawte secure icon below.
So what does it mean having an SSL Web Server Certificate?
One of the major obstacles to communicating via the Internet is the lack of certainty about
who is actually on the other side. There have been many instances of fraud whereby individuals/groups
have posed as others on the Web. thawte's stringent verification and authentication procedures
when issuing digital certificates ensure that you are in fact dealing with exactly who you think
you are when doing business on the Web.
In order for us to get a Thawte SSL certificate for our web server we have had to undergo
a series of strict checks which included:
- Confirmation of our company details
- Confirmation that the hawksworthracing.com domain is in fact owned by ourselves
- 3rd party checks to make sure we are who we say we are.
What else does a thawte SSL Web Server Certificate do?
It guarantees information privacy when communicating across the Internet.
When your web browser is communicating with our web server the data is encrypted using
256, 128, 56 or 40-bit encryption, depending on your browser capability.
So how can I tell when I am in a secure area on the web site?
In the bottom toolbar of your internet browser you will see a padlock, when this is closed
the session is secure, on the Hawksworth Racing web site you will see that the session becomes secure
when you enter the payment part of the checkout process.
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Privacy Policy
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We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection Act 1998).
When you place an order with Hawksworth Racing the information you submit such as your
name, address, e-mail address and telephone number are held in our internal database.
Credit card information is only stored for the duration of the current order and is
not cached for future use.
We collect this information about you for 2 reasons: firstly, to process your order and
secondly, to provide you with the best possible service.
Hawksworth Racing will not share this information with other companies.
Occasionally, Hawksworth Racing may contact you by e-mail with special offers or
information about new products. If you do not wish to recieve e-mails from us, you
can opt out at any time by simply clicking the link at the bottom of the email. This will
ensure you recieve no more promotional mail from ourselves.
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Site Feedback
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We welcome your feedback about our web site, if you are experience any problems whilst using it or
have any suggestions about how we might make it better please drop us an email at:
Email your comments, ideas or problems to:
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